Before using any product

  • Read the whole label, including the hazard section and the ventilation instructions.
  • Check which surfaces it is meant for and which it can damage.
  • Test on a small hidden spot first and wait the time the label says.
  • Open windows or run fans before starting, not after.
  • Wear the gloves and eye protection the label calls for.
  • Keep products in their original containers with labels.
  • Store all products where guests and children cannot reach them, or take them with you.

Surfaces that need care

SurfaceCommon riskSafer approach
Natural stone countersAcids and some cleaners etch the finishStone-safe cleaner; test first
Hardwood floorsExcess water and harsh products damage finishDamp, not wet; wood-floor cleaner
Flat or matte paintScrubbing leaves shiny or bare spotsGentle wipe; test a hidden area
UpholsteryWrong products stain or shrink fabricFollow the fabric care code
Stainless appliancesBleach and abrasives scratch or spotMild cleaner, wipe with the grain

Odor treatments and the next guest

Some odor treatments, such as ozone generators and certain foggers, require the unit to be empty during treatment and aired out afterward. Ozone is a lung irritant and can damage rubber and some fabrics; it should only be used by people who know how, with nobody inside, and with enough airing time before anyone returns. Check that any professional treatment fits the time before check-in.

Leave the unit smelling of as little as possible. A strong chemical or perfume smell can trigger complaints and health issues just as much as the odor you removed.

Common questions

Is vinegar safe to use everywhere?

No. Vinegar is acidic and can etch natural stone and some finishes. It also must never be mixed with bleach.

Can a cleaner use products they bring from home?

Only if you know what they are and they suit your surfaces. Agreeing on a short approved list avoids damaged counters and strong scents left for guests.

What should be done with leftover products?

Keep them labeled in a locked owner's closet or take them away. Unlabeled bottles under a sink are a hazard for guests, especially families with children.

Do cleaners need special training for odor products?

Ordinary cleaning products only need the label followed. Ozone machines, foggers and strong disinfectants call for training and are usually best left to professionals.

General information for LoHi, not a quote or professional advice. In an emergency, call 911.